|The Application of Agent Technology to Workflow
Management in Telecommunications
||For full publication
||1 volume Main report (68 pages)
P815 has investigated the application of agent technology to the management of processes
and systems across communications management domains.
The purpose of the Deliverable is to describe the case studies, the
prototype design and implementation,
the experiments, as well as the results of the experiments.
It draws some conclusions on the applicability of Agent Technology to Workflow Management
gives recommendations on the maturity and suitability of agent technology to workflow
Readers will be able to gain an insight into where agent technology
could be used in their own business process management applications.
The suggested readers are managers and researchers interested in
Workflow Management or Agent technology.