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New opportunities for Telecommunication operators on privacy and identity management
For further information please contact:

Anastasius Gavras
Programme Manager
Wieblinger Weg 19/4
69123 Heidelberg, Germany

Project Information
What is this Project about?

Users, throughout their daily lives, are ever increasingly being exposed to more smart spaces and environments that provide constant connectivity. Technologies such as Near Field Communications (NFC) facilitate “interactive” environments, rich in both services and applications. These environments will open up a whole range of business opportunities and original services, bringing with them new players to the market. These services will be built upon user’s related information, collected on-the-fly (e.g., location, preferences, profiles, etc.). This information, or part of it, belongs to the user’s private sphere (it is part of his/her identity), and typically is located or stored at various different places (or providers), data which is managed by different entities. Nowadays, it seems hard for the average user to manage the rules and policies that apply to the disclosure of such information.

Privacy is therefore becoming of crucial importance to the average user. Users are more technological aware and conscious about the information they can or want to disclose, and to whom they disclose it to. Releasing this information, however, is not always a simple processes and more often than not, there are serious security and privacy issues to consider (that are not always contemplated by providers), Services are therefore, at times, discarded due to the lack of safety features or to poor user experience when disclosing personal information. This has a negative impact over the providers, resulting in less revenue for the involved players.

Several organizations (Liberty Alliance, Sun, Microsoft …) and FP7-European projects (SWIFT, PRIME Life …) are looking into this problematic and proposing architectures and technologies to deal with identity and privacy management in an easy and feasible way. On the other hand other technologies, not directly related with privacy and identity, as is the case with the new generation of IP-Enabled SIM Cards, and current Telco trends, such as shift towards a residential network managed and under the control of the Telco Provider, are opening new opportunities, positioning Telcos as a prime candidate for privacy and identity management service enabler. Privacy and identity management could be presented as a service for third party players (e.g. service providers) and users, keeping user’s identity information in a secured and controlled environment. This new range of services could bring fresh revenue and position the operator right in the middle of the services value chain.

What are the main objectives of this Project?

The objectives of this study are to:

  • Define Identity Management and Privacy for the scope identified
  • Identify a set of requirements, at the general level, for the introduction of IdM and Privacy as a service by the different point of view of the involved players.
  • Provide a description of the state of art
  • Describe Privacy Enhancing Technologies
  • Identify key roles and business cases for the use of Privacy and IdM technologies by (fixed and mobile) network operators,
  • Present a set of services based on the use of enhanced IdM and PET technologies,
  • Identify key points in favour or against (if any), from the operator’s point of view, in using Privacy and IdM technologies as a services.

Project participants:

  • France Télécom
  • Portugal Telecom
  • Iceland Telecom
  • Telenor
Project Results
Deliverable Title  No Issue date
Survey on Identity Management and Privacy Enhancing Technologies D1 November 2009
Opportunities for operators on Identity Management and Privacy D2 March 2010
PPT presentation: New opportunities for Telecommunication Operators on Privacy and Identity Management D3 February 2010